This financial services and investment Guide (FS&IG) is intended to inform you of certain basic matters relating to our relationship, prior to us providing you with any financial services. This matters covered by the FS&IG include who we are, how we can be contacted, what services we are authorized to provide to you, how we (and any other relevant parties) are remunerated, details of any potential conflicts of interest, as well as details of our internal and external dispute resolution procedures and how you can access them.
This FS&IG is provided to help you decide whether you wish to adopt any of the services we provide.
You should be aware that you are entitled to receive a statement of investment advice (SOIA) whenever we provide you with any advice which takes into account your objectives, financial situation and needs. The SOIA will contain the advice, the basis on which it is given and information about fees and any matters which may have influenced the provision of the advice. On an on-going basis, a record of investment advice (ROIA) will be provided in relation to minor specific advice instead of an SOA, if there have been no significant hang in your personal circumstances or the basis of our advice has not significantly changed since we last provided a SOIA.